Use case
Replace HubSpot, Notion, and your helpdesk with one Slab5 workspace
Most early teams pay for three tools that solve overlapping problems. HubSpot for the CRM. Notion for the wiki, the content drafts, and the meeting notes. A helpdesk like Intercom or Zendesk for tickets.
None of them share data. None of them have an agent-friendly API. All three charge per seat.
A single Slab5 workspace replaces most of what you're using these for, with one credential model and one audit trail.
What HubSpot does that Slab5 does
- Contacts, companies, deals, deal stages — first-class in the CRM module.
- Lead capture from a website form —
POST /v1/leads. - Email and call activity — Activity Log.
- Tasks against contacts and deals — Tasks module.
- Marketing campaigns and tracking — CMS marketing campaigns and posts.
What HubSpot does that Slab5 doesn't: outbound email sending and ad pixel orchestration. Use a dedicated tool for those and pipe events back into Slab5 via webhooks.
What Notion does that Slab5's CMS does
- Long-form content with markdown.
- Versioning through revisions.
- Structured collections with typed fields (Notion databases → Slab5 collections).
- API access for downstream use (Slab5 is faster and typed; Notion is slower and untyped).
What Notion does that Slab5 doesn't: a real-time collaborative editor. Slab5 is headless — bring your own editing UI or use the dashboard.
What a helpdesk does that Slab5 Support does
- Queues, tickets, customer messages, internal comments.
- Assignment, priority, tags, SLA tracking.
- Audit log of who did what.
What a helpdesk does that Slab5 doesn't, today: native multi-channel ingest (email, social, chat widget). For now, ingest through your own service and POST /v1/support/tickets. A first-party chat widget is on the roadmap.
The staged migration
Don't try to swap all three on day one.
1. Week 1: point your website form at Slab5. New leads flow into the CRM module. Keep HubSpot for the existing pipeline. 2. Week 2: move your blog and content collections into Slab5 CMS. Notion becomes read-only for new content. 3. Week 3: add a Slab5 Support queue. Route new tickets there; legacy tickets stay in the old helpdesk until they close out. 4. Week 4: export historical CRM data and import into Slab5 with idempotency_keys based on the old system's IDs. Audit log will confirm the import. 5. Week 6: cancel the SaaS subscriptions.
No flag day. No data loss. One workspace at the end.
What you save and what you gain
Most teams save 70%+ on combined SaaS subscriptions. The bigger win is downstream: one workspace means one place to plug AI assistants in, one audit log to review, one webhook stream to subscribe to, one set of credentials to rotate. Operational simplicity compounds in ways spreadsheet math doesn't capture.
Agent workflow
A single MCP client with scoped crm:read, support:read, tasks:write, cms:read can replace the three connectors you previously needed (HubSpot, Notion, helpdesk).
API workflow
POST /v1/leads from your form. POST /v1/support/tickets from your inbound channel. GET /v1/cms/entries for your site. One workspace, one credential set.
